What ongoing support is included after deployment?

Ongoing support is part of the OCTOps partnership — not a separate contract. It includes:

• Continuous model management: Every retraining cycle is managed by the OCTOps team — annotation, retraining, and redeployment on your behalf.
• Integration maintenance: As your ERP, production systems, or camera infrastructure changes, our team updates the connections to keep data flowing into your workflows.
• Regular reviews: Weekly reviews in the first month, moving to quarterly performance reviews once the system is settled.
• Local partner support: Your deployment is managed by a regional partner in your timezone — not a remote vendor support queue.