What happens if the edge machine goes offline or fails?

If the edge machine goes offline, AI monitoring pauses for that site — your cameras continue recording as normal, but AI analysis stops until the machine is restored. Your local partner will be notified and will work to restore the system promptly.

Event clips and alert records generated before the outage remain in cloud storage and are not affected. The dashboard will indicate that the site is offline so your team is aware.

For business-critical deployments, redundancy options can be discussed with your local partner during the assessment phase.